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Laptop Parts, Laptop Keyboards and Repair

Tel: 0121 707 1212

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Return policy

  • We strongly advise you to enclose a letter explaining previous correspondence including item number and buyer’s ID as this will help us to process your case faster.
  • Please note: we use item number as a 'Return Reference Number'
  • Buyer is responsible with returning cost returning cost are subject to charge (8% of full sell price or £8; figures may vary).
  • Packaging and Postage (P&P) is not refundable as it has already been paid to Royal Mail or a Courier company.
  • Items must be returned in original packaging, as received by buyer.
  • Our items are protected with invisible/visible security marks and serial numbers to prevent frauds.
  • Item must be returned within 7 days of delivery. It is compulsory to contact seller for any return issues another word RMA Approval.
  • We will not accept the item if no prior contact has been made.
  • Items returned after 7 days will not be accepted with No Exceptions!
  • We strongly advise to contact seller for any enquiries before purchasing the item No Assumptions.
  • We keep the right to charge extra fees for returns caused by buyer’s assumptions or fault.

Return policy is subject to change without notice


Contact Information

Birmingham IT NOW 
272 Kings Road
B11 2AB UK
Tel: +44 0121 707 12 12


Payment method

Payment Method

We Accept Paypal
We Accept SagePay